Last Updated: February 2nd, 2026 20 minutes readThis policy applies to all PartsBlue platforms and services, including our website, mobile applications, and features (collectively, the “PartsBlue Services”) where we act as a data controller. At PartsBlue, we know you care about how your information is used, and we appreciate your trust.1. Controllers of Personal Information2. What Personal Information Does PartsBlue Collect?3. Purposes for Processing Your Information4. Sharing Your Personal Information5. Security & Encryption6. Advertising & Third Parties7. Your Access & Choices8. Cookies Policy9. Contacts & Revisions
2. What Personal Information Does PartsBlue Collect?
We collect your information to provide and continually improve our products and services.
Information You Give Us: We receive and store any information you provide (name, shipping address, phone numbers, payment information, and email). You provide this when you search for parts, place an order, or communicate with our support team.
Automatic Information: We automatically collect data regarding your interaction with our site, including your IP address, login details, device location, and clickstream to, through, and from our website (including date and time).
Information from Other Sources: We may receive updated delivery and address information from our carriers (FedEx, Canada Post, etc.) to correct our records.
3. Purposes for Processing Your Information
We use your personal information to operate and improve our services:
Order Fulfillment: Handling orders, delivering parts, and processing payments.
Troubleshooting: Fixing errors and analyzing performance to improve usability.
Personalization: Recommending parts and features that match your vehicle profile.
Fraud Prevention: Detecting and preventing abuse to protect the security of our customers.
4. Sharing Your Personal Information
PartsBlue is not in the business of selling customer data. We share information only as described below:
Third-Party Service Providers: We employ companies to perform functions like fulfilling packages, sending mail, and processing credit card payments (e.g., Stripe).
Protection of PartsBlue: We release account information when appropriate to comply with the law or enforce our Terms of Use.
5. Security & Encryption
We use SSL (Secure Socket Layer) technology to encrypt your information during transmission.
Our payment processors follow the PCI DSS (Payment Card Industry Data Security Standard).
We maintain physical and electronic safeguards regarding the collection and storage of customer data.
6. Advertising & Third Parties
PartsBlue Services may include third-party advertising and links to other websites. We may provide ad companies with non-identifying information (via cookies) to serve you more relevant ads and measure their effectiveness.
7. Your Access & Choices
You can access your name, address, payment options, and purchase history in the "My Account" section. You may opt out of certain data collection by adjusting your browser settings or contacting sales@partsblue.ca.
8. Cookies Policy
We use cookies to recognize your browser, provide essential features (like the Shopping Cart), and understand how you use our services.
Persistent Cookies: Remain on your device until a set expiry date.
Session Cookies: Expire when you close your browser.
Note: If you block cookies, you may not be able to add items to your basket or proceed to checkout.
9. Contacts & Revisions
Our business changes constantly, and our Privacy Policy will also. You should check our website frequently to see recent changes. If you have any privacy concerns, please contact us at:Email: sales@partsblue.caSubject: Privacy Inquiry
